Terms & Conditions

Last updated 1 November 2026 · version 2026-11-01.1

These terms are an agreement between you and MacroArc ("we", "us") for using the MacroArc app, website and services. By creating an account you agree to them. Please read them carefully.

1. Who can use MacroArc

You must be at least 18 years old to create an account. When you sign up you confirm that you are. MacroArc is not meant for children, and we close accounts we find belong to someone under 18.

You are responsible for keeping your password safe and for everything that happens under your account. Tell us straight away if you think someone else has accessed it.

2. Not medical advice

MacroArc helps you track food and activity. Calorie and macro estimates, including those from photos, descriptions and AI food suggestions, are approximations produced by software and AI models and can be wrong.

Diet and workout plans are general guidance, not medical, dietary or clinical advice. Talk to a doctor or registered dietitian before making significant changes, especially if you are pregnant, have a medical condition, an eating disorder, or food allergies.

Always check ingredients yourself if you have an allergy. Do not rely on MacroArc to identify allergens.

3. AI features

Snap-to-track, Chat-to-track, AI food suggestions in search and plan generation use AI models from third-party providers. They are for estimating nutrition, suggesting foods and writing fitness plans only, and will decline unrelated requests.

You must not try to misuse the AI features, for example by attempting to make them produce harmful, illegal or unrelated content, or by trying to extract their instructions. Repeated misuse may pause the AI features for your account.

4. Subscriptions and purchases

Some features need a PRO subscription or a one-off plan purchase. The price, what is included and, for subscriptions, the billing period are shown before you pay. Prices include applicable taxes unless stated otherwise.

PRO renews automatically at the end of each billing period (monthly or yearly) at the price you agreed to, until you cancel. We will tell you in advance before any price change applies to you. Your bank or the store may also notify you before each renewal charge, as Reserve Bank of India rules on recurring payments require.

You can cancel at any time, with no cancellation charge: for Google Play purchases, in the Play Store under Payments & subscriptions → Subscriptions; for other payment methods, from the subscription screen in the app or by emailing us. You keep PRO until the end of the period you have already paid for.

Payments are processed by Google Play. Purchases are refunded under Google Play's refund policies, and we handle any refund request made to us as the Consumer Protection Act, 2019 requires. If an AI scan or log fails, it is not counted against your allowance.

5. Your content and shared foods

You keep ownership of the meals, photos, notes and other content you add. You give us permission to store and process it to provide the service to you, as described in the Privacy Policy.

Foods you add to the food list, and foods the AI suggests for your searches, may be shown to other users, without your name. We may review, correct or remove them.

Do not upload or add anything that belongs to someone else without permission; is false, misleading, obscene, defamatory, harassing, harmful to children, or unlawful; infringes anyone's intellectual property; impersonates someone; contains malware; or threatens the unity, integrity, security or public order of India. We remove such content when we become aware of it and may suspend the account responsible.

6. Acceptable use

Do not interfere with or disrupt the service, try to access other people's accounts or data, reverse engineer the app, or use automated means to access it except as we allow.

We may suspend or close accounts that break these terms or put other users or the service at risk. Where we can, we will tell you why.

7. Availability and changes

We work to keep MacroArc available and accurate, but features may change and the service may occasionally be unavailable.

We may update these terms. If changes are significant we will tell you in the app before they take effect, and you may be asked to accept them again.

8. Liability

To the extent permitted by law, MacroArc is not liable for indirect or consequential losses, or for decisions you make based on estimates or plans in the app. Nothing in these terms limits liability that cannot be limited by law, or takes away your rights as a consumer under the Consumer Protection Act, 2019.

9. Ending your account

You can delete your account at any time in the app (Profile → Delete account) or on our website at the account deletion page. Your account is closed immediately and you are signed out on all devices.

Deleting your account does not cancel a subscription bought through Google Play; cancel it in Google Play to stop future charges.

10. Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction. This does not affect your right to approach a Consumer Disputes Redressal Commission or any other forum the law gives you.

11. Grievance officer and contact

Grievance officer: Email support@macroarc.in.

We acknowledge complaints within 24 hours and resolve them within 15 days. For anything else, write to us at the same email address.